Grow My Sales

Ready to grow your sales with
TTEC’s proven sales strategies?

Sales Playbook

We help you find and engage customers across all channels

Looking for a sales team that doesn’t need an expense account to crush their goals? How about a team that uses all of the latest marketing and sales technology to target prospects in the market and ready to buy? Or a team that adds incremental scale during seasonal crunch time? Whether you are looking for new customers, hoping to grow share of wallet with current customers, or need ways to reduce churn, our team is ready for you.

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What We Do

Our sales outsourcing teams utilize the most advanced marketing, sales, and automation technologies to help you gain customers, improve customer loyalty, and increase customer lifetime value.

Inside Sales as a Service

Customer Acquisition

On average, our inside sales team delivers 25% more leads to conversions than a typical in-house team. Why? Because we are experts in pinpointing the right kinds of prospects and engaging with them with relevant offers. Want a team that can break through the clutter?

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Customer Retention & Loyalty

We all know that it costs a lot more to acquire a customer than to keep one. So why does the acquisition team get all the glory? Our Customer Retention and Loyalty solutions deliver on average a 30% increase in ARPU. How do we do it? We use deep analytics and proven sales techniques to tap into the customer lifecycle with the right message and the right offer.

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Growth and Sales Analytics

You have the data to increase your sales lift by 10 – 60%. You just aren't using it. Through a blend of technology and services, our growth analytics team calculates customer lifetime value, predicts future behavior, and identifies customers likely to churn. We’ll help you turn that data into insight that is guaranteed to deliver growth.

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Service to Sales

Every customer interaction provides an opportunity for growth. Our service to sales experts will help you predict how likely a customer is to make a purchase, help prevent customer churn with automated journey management tools, and increase topline revenue through maximized revenue per interaction and cross sell of services.

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SMB Sales and Marketing

Many large companies are on the lookout for innovative ways to better reach and serve their small and medium business (SMB) clients. After all, SMBs share the same aspirations of larger companies – acquire customers, keep them happy, increase ROI – but they don’t have the same budget. Through a combination of data analytics, digital marketing, and consulting services, we help large companies acquire and arm their SMB clients with the tools they need to engage their customers and achieve bottom line growth. In turn, our larger clients gain a new and consistent stream of revenue from their SMB customers.

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Speech & Predictive Analytics

Speech analytics is an invaluable tool that can help your sales team better understand the phrases, trends, and sentiment behind every customer interaction. We help organizations use speech analytics to drive sales revenue, predict customers most likely to churn, and to create more personalized offers that resonate.

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