×

The Next and the Now in CX Automation and Interaction

Thursday November 7, 2019
SAP Center, 525 W Santa Clara St
San Jose, CA
Hosted by

You're invited!
 
Enjoy an interactive CX Workshop followed by dinner, drink and an evening with the San Jose Sharks.
 

Join us for this invitation-only gathering of senior leaders across marketing, customer care, and IT to discuss the future of CX and automation and their role in creating high-impact conversational businesses. We'll be covering the latest trending CX topics, focusing on messaging, automation and scaling for tomorrow

View Important Event Information

Agenda

3-3:30pm - Registration Opens

3:30-4:00pm - Welcome Address | Paul Ignasinski and Vanya Jakovljevic

4:00-4:30pm - Conversational Commerce & AI: Humans in the Loop | Joe Bradley

4:30-4:45pm - Fireside chat | Paul Ignasinski and Joe Bradley

4:45-5:30pm - CX Trends Panel Discussion

6:30pm - SJ Sharks Jersey Prize Giveaways

7:30pm - SJ Sharks take on Minnesota Wild

 

 
Meet the Panel
 
Phil Dzialo | ADP

DVP, Client Experience & Innovation

Andy Vayo | Logitech

CX, Director Business at Logitech

 
Neda Tabatabaie | SJ Sharks

VP, Business Intelligence

Maxwell Smith | Splunk

Director, Business Transformation

 
Rob Lambert | Alibris

VP, Global Sales & Marketing

Joe Bradley | LivePerson

Chief Scientist

 
Vanya Jakovljevic | LivePerson

Business Director

Paul Ignasinski | TTEC

SVP, TTEC Digital