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Technology Services

Seamless experiences enabled all ways, always

 

 
 

End-to-end suite of best-of-breed customer experience technology tools that are pre-integrated and ready to deploy

Our integrated, holistic technology platform has everything you need to solve even your most complex customer experience challenges. We help you drive faster, smarter, and more agile omnichannel customer service interactions – no matter your contact centre infrastructure or company size.

We combine strategic partnerships with our own proprietary solutions to provide a complete set of tools that will serve your customers today, and provide bridge to their needs in the future.

 
 

Technology Solutions

| Technology Strategy

Our technology experts help you design a solution to drive faster, smarter, and more agile customer service interaction.

| Systems Integration + Value-Add Applications

We help knit together an integrated, cross-channel customer experience that effortlessly escalates interactions, and enables connectivity.

| Managed Services

Three tiers of care, predictable OpEx pricing, and resource flexibility means we can provide the level of support that best fits your business needs.

Real results

Client Story

CX marks the spot

Telkom South Africa creates a roadmap for long-term success.

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Client Story

Answering the call

World's largest pest control company unified their phone system and increased revenue.

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Client Story

Please help yourself

A utility company transformed its customer service with a self-help solution.

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How can we help?

We’d love to hear from you.
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SPOTLIGHT

NEWS AND EVENTS

2018 UK National Contact Centre Awards

Run by the CCMA and in their 23rd year, the UK National Contact Centre Awards are the longest established awards for the UK contact centre industry. 15th May 2018, London, UK. Learn more

GSA UK Awards 2018

TTEC have formed a strategic alliance partnership with the GSA, including sponsorship of their GSA Symposium and the GSA UK Awards. London, UK.Learn more


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