2018 UK National Contact Centre Awards
Run by the CCMA and in their 23rd year, the UK National Contact Centre Awards are the longest established awards for the UK contact centre industry. 15th May 2018, London, UK. Learn more
Each customer may be different, but ultimately, each one wants the same thing: To be recognised, treated with respect, and have their problem solved. It’s that simple. By providing the facilities, people, process, and omnichannel technologies that build value across every interaction channel, we enable millions of personal interactions every day.
For clients around the world, and across multiple industries, we deliver excellence at every moment-of-truth in the customer journey. Our 30+ years of experience has brought us an unparalleled understanding of the customer experience and how to make it better.
On-shore, off-shore, or near-shore, we deliver operational excellence across any channel, any time, at scale.
Our remote associate model, humanify@home, provides flexibility for major ramps, seasonality, and daily fluctuations.
We bring experience and best practices together with solutions that address specific industry needs.