EMEA Resources

3 banking fraud mitigation strategies

Managing Fraud and Social Engineering in Your CX Strategy

New Spanish customer care law presents an unexpected CX opportunity

4 ways AI should be evolving your contact centre

Bust the myth: AI won’t make hourly workers extinct but it could turn them into superheroes

Mobile Phone Operator Sends a Clear CX Message

5 ways retailers can improve customer experience with AI

Outsourced customer support helps gaming company take control of volume surge

The right work-from-home strategy slashes attrition 63%

Optimise customer experience with a tech support partner

TTEC helped fitness brand realise the benefits of outsourcing

Tech support alone isn’t enough (you need great CX, too)

Got AI questions? We’ve got CX answers

Wellness company conquers seasonal surge, cuts backlog with TTEC

Ease nervous banking customers with rock-solid customer support

CX Optimised