EMEA Resources

Where should startups focus their AI investments? Start here

Provide faster tech support and improve CX with co-browsing

Startups: No pases por alto la experiencia del cliente (CX) en los inicios de tu marca

Flexible sales support generates 8x ROI during seasonal volume surge

People power AI for speedier insurance claims processing

Media company slashes training time whilst elevating NPS

Back-office streamlining speeds up retailer’s hiring process

Online travel platform helps more customers faster with 36% jump in productivity

Insights from speech analytics help grow monthly sales by 65%

A plug-and-play model is the future of AI-enabled CX – here’s why

Upselling in the contact centre? Make it part of your retail strategy

How happier employees lead to better CX

Empathy and sentiment scores: What we know and what we think we know

€4.5 million annual savings unearthed for computer goods giant

Is your organisation ready to leverage AI solutions for CX?

3 banking fraud mitigation strategies