In The News

Upstream Works Software and TTEC Expand Partnership across Europe

Upstream Works Software Ltd. announced the expansion of its partnership with TTEC, to deliver effective, integrated customer care engagement solutions throughout Europe.

Is patient experience about to flatline?

In this article Peter Dorrington, Director, Customer Insights, TTEC Digital, looks at how clinicians and healthcare providers are seeking to do more and better with the resources they have.

TTEC in Sofia’s innovative fund raising activities continues to support their partnership with “For Our Children” Foundation with more money raised for vulnerable children in Bulgaria

TTEC in Sofia have a number of creative fund raising initiatives planned for the festive season and are hoping to add more donations before the end of the year.

TTEC in Sofia forms a partnership with “For Our Children” Foundation to raise money for vulnerable children

TTEC in Sofia has formed a partnership with a local charity organisation called the “For Our Children” Foundation which provides professional and integrated social services to the most vulnerable children in Bulgaria.

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.