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How to Navigate the Complexity of Digital TransformationJune 10, 2021
Episode 11 of the CX Pod Europe sees host Mark Hillary interview Iain Banks, EMEA Group Vice-President at TTEC and Bas Diepen, VP Alliance & Channels at Genesys as they discuss their newly formed partnership in EMEA, provide a preview to their forthcoming webinar ‘How to Navigate the Complexity of Digital Transformation’, as well as give their views on the CX industry and current market trends.
Host: Mark Hillary – CX Analyst & Author.
Invitees: Iain Banks, EMEA Group Vice-President at TTEC,
Bas Diepen, VP Alliance & Channels at Genesys.
Production/ Sound Engineer: Alex Diaz - th3cult.co.uk
Join TTEC & Genesys for an exclusive webinar on How to Navigate the Complexity of Digital Transformation. Watch the webinar on-demand, featuring guest speaker Gilles Talbot, Strategic Business Consulting Director at Genesys.