Fraud has always been a concern when designing a customer experience strategy because a high quality customer journey relies on access to personal data such as home address, purchase history, and payment details.
Fraud cannot be eliminated by network security measures alone. People need to be a part of your fraud strategy too.
I'm always interested when I read about how organisations can pivot and offer new products or services that don't initially appear to be a part of their core offer and yet eventually become really important to the company.
Many experts say, “Looking for a job is a full-time job”. It takes time, effort and patience to find the right fit. Perfecting your resume, combing the web for job openings, networking with friends and colleagues and getting acquainted with each company’s uniquely different application and hiring process is stressful.
