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7 CX Strategies to Get Your Contact Centres Back on Track

5 Tips for Avoiding Work-from-Home Scams (and how to land a legit remote job)

Many experts say, “Looking for a job is a full-time job”. It takes time, effort and patience to find the right fit. Perfecting your resume, combing the web for job openings, networking with friends and colleagues and getting acquainted with each company’s uniquely different application and hiring process is stressful.
 

5 Essential Remote Training Tips for Contact Centre Agents

Benefits of Robotic Process Automation: RPA Best Practices for successful digital transformation

Four Traits of Customer-Centric Leaders

This was originally posted as an article in the Customer Strategist Journal.
To read the latest issue click here.

Employees Lead the Charge in Transformation

This was originally posted as an article in the Customer Strategist Journal.
To read the latest issue click here.

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