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2020 Event Calendar

TTEC is a proud sponsor of many CX industry events in 2020.

 

Ongoing

 

Virtual Webinar Series

Live webinars and on-demand replays

Learn More >

January

 

CCW Nashville

Jan 28-31 | Nashville, TN

Learn More >

February

 

The Next and the Now in CX Automation
TTEC + LivePerson

Feb 10 | Montreal, Canada

Learn More >

March

 

COVID-19 NOW: Webinar #2

March 31 | Online

TTEC Hosted Event   |   Learn More >

April

 

Client Advisory Board - Spring

*this event has been cancelled and will be held virtually

April 6-8 | Denver, CO

TTEC Hosted Event

COVID-19 NOW: Webinar #3
Overcoming top healthcare CX challenges

April 7 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

COVID-19 NOW: Webinar #4
Serving Citizens in Time of Crisis

April 9 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

COVID-19 NOW: Webinar #5
How to Best Mitigate Security Risks

April 14 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

COVID-19 NOW: Webinar #6
CARES Act NOW: Financial Services - How to connect with your customers in a socially distanced world

April 16 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

COVID-19 NOW: Webinar #7
Intelligent Automation for the Contact Center

April 21 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

COVID-19 NOW: Webinar #8
How to readjust & future-proof your SALES: Selling strategies in the wake of COVID-19

April 28 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

COVID-19 NOW: Webinar #9
Preparing for the new normal and mapping the way forward

April 30 | 12:30PM ET | Online

TTEC Hosted Event   |   Learn More >

May

 

Next Normal Webinar #1
Shifting back – How to prepare for what’s next in the contact center

May 7 | Online

TTEC Hosted Event   |   Learn More >

CX Influencer Webinar Series #1
Rise Above the Chaos in Uncertain Times

May 14 | 12:30pm ET | Online

TTEC Hosted Event   |   Learn More >

CX Influencer Webinar Series #2
Accelerating Digital Transformation to Enable Effortless Experiences

May 19 | Online

TTEC Hosted Event   |   Learn More >

Gartner EMEA Marketing Symposium

May 18-20 | London, UK

TTEC is an Atendee   |   Learn More >

Next Normal Webinar #2
Contact Tracing - Why the road to recovery requires people, process, and technology

May 21 | Online

TTEC Hosted Event   |   Learn More >

EMEA Next Normal Webinar #1
Shifting Back: How to prepare what's next in the contact centre

May 27 | Online Webinar

TTEC Hosted Event   |   Learn More >

PegaWorld

*this event has been cancelled and will be held virtually

May 31 - June 2 | Boston, MA

TTEC is an Exhibitor   |   Learn More >

June

 

Next Normal Webinar #3
Delivering relentless consistency in virtual customer experiences

June 4 | Online

TTEC Hosted Event   |   Learn More >

Directors Club - Virtual Seminar 1

June 4 | 11am - 11:45am BST | Online

TTEC Hosted Event   |   Learn More >

Retail Customer Engagement Conference 2019

June 9 | London, UK

TTEC is a Speaker/Sponsor   |   Learn More >

Gartner Customer Experience & Technologies Summit

June 8-9 | London, UK

TTEC is an Exhibitor   |   Learn More >

EMEA Next Normal Webinar #2
Future proofing customer contact - Enable always-on CX for the always-connected customer

June 10 | Online Webinar

TTEC Hosted Event   |   Learn More >

930Gov

June 10 | Washington DC

TTEC is an Exhibitor   |   Learn More >

CCA Summer Convention

June 25 | Manchester, UK

TTEC Sponsored Event   |   Learn More >

GSA Global Sourcing Summit

June TBD | Location TBD

GSA UK & Ireland Professional Awards

June TBD | Ireland

TTEC is an Award Entrant   |   Learn More >

July

 

Directors Club - Virtual Seminar 2

July 2 | 11am - 11:45am BST | Online

TTEC Hosted Event   |   Learn More >

How to restart the digital transformation engine in your contact centre

15 July | 2pm BST

Live Webinar   |   Learn More >

Chief Experience Officer Exchange

*this event has been rescheduled from May 17-19

July 27-29 | Denver, CO

TTEC is an Exhibitor   |   Learn More >

August

 

Directors Club - Virtual Seminar 3

August 6 | 11am - 11:45am BST | Online

TTEC Hosted Event   |   Learn More >

CCW Executive Exchange

August 16-18 | St. Louis, MO

Learn More >

Frost & Sullivan MindXchange East

*this event has been rescheduled from April 26-29

April 16-19 | Fort Lauderdale, FL

Learn More >

CCW Vegas

*this event has been rescheduled from June 22-26

August 24-28 | Las Vegas, NV

TTEC is an Exhibitor   |   Learn More >

Leeds Grand Opening Event

August TBD | Leeds, UK

TTEC Hosted Event

TTEC Thought Leadership Series Event - Leeds

August TBD | Leeds ,UK

TTEC Hosted Event

September

 

Directors Club - Virtual Seminar 4

September 3 | 11am - 11:45am BST | Online

TTEC Hosted Event   |   Learn More >

CCW Design Thinking

*this event has been rescheduled April 14-17

September 8-11 | Austin, TX

TTEC is an Exhibitor   |   Learn More >

Call & Contact Centre Expo

*this event has been rescheduled from March 18-19

September 15-16 | London, UK

TTEC is an Exhibitor   |   Learn More >

UK National Contact Centre Awards

September 21 | London, UK

TTEC is a Sponsor/Award Entrant   |   Learn More >

Digital Transformation Expo

September 30 - October 1 | London, UK

TTEC in an Exhibitor   |   Learn more >

Intelligent Sourcing - Hosted Dining Event #2

September TBD | London, UK

TTEC Hosted Event

October

 

Directors Club - Virtual Seminar 5

October 1 | 11am - 11:45am BST | Online

TTEC Hosted Event   |   Learn More >

Customer Contact Week Europe, Digital

October 5-8 | Barcelona, Spain

TTEC is walking the Event   |   Learn More >

CCW Executive Exchange

*this event has been rescheduled from March 22-24

October 6-8 | Weston,FL

TTEC is an Exhibitor   |   Learn More >

AI in Retail Conference

October 14 | London, UK

TTEC is a Speaker   |   Learn More >

Frost & Sullivan MindXchange West

October 27-30 | Huntington Beach, CA

Learn More >

UK CCF National Awards

October 30 | Location TBD

TTEC is a Sponsor/Award Entrant   |   Learn More >

UK CCF Annual Conference

October TBD | London, UK

TTEC Sponsored Event   |   Learn More >

CCNNI Northern Ireland Awards

October TBD | Northern Ireland

TTEC is a Sponsor/Award Entrant   |   Learn More >

November

 

CCO Executive Exchange

November 2-4 | Miami, FL

Learn More >

UK National Contact Centre Conference (CCMA)

November 3 | London, UK

TTEC is walking the event   |   Learn More >

ECCCSA Awards

November 24 | London, UK

TTEC is a Sponsor/Award Entrant   |   Learn More >

GSA UK Awards

November TBD | London, UK

TTEC is an Award Entrant   |   Learn More >

GSA Symposium

November TBD | London, UK

TTEC is walking the event   |   Learn More >

December

 

CCA Annual Convention

December 3 | Glasgow, Scotland

TTEC is an Atendee   |   Learn More >

CCA Excellence Awards

December 4 | Glasgow, Scotland

TTEC is a Sponsor/Award Entrant   |   Learn More >

Postponed Events

 

CCMA Networking Dinner #1

March 31 | Manchester, UK

TTEC Hosted Event

Krakow Grand Opening Event

April 16 | Krakow, Poland

TTEC Hosted Event

CCMA Networking Dinner #2

April 27 | London, UK

TTEC Hosted Event

EX Workshop with Hermes

April 27 | Manchester, UK

TTEC Hosted Event

Intelligent Sourcing - Hosted Dining Event #1

May TBD | London, UK

TTEC Hosted Event

TTEC Thought Leadership Series Event - London

May TBD | London, UK

TTEC Hosted Event