Follow the Customer

Darwin the Red-Light Drone

Technology and automation are primed to gather even more momentum through the holiday season and into 2018, making customer centricity a priority in the New Year. Please enjoy this issue's cartoons, which show what customer journey challenges and omnichannel success look like.

We also invite you to download the TTEC 2018 calendar, featuring cartoons of previous and current issues of the Customer Strategist.