What is the Morning Cup of CX event all about?

Get your morning caffeine fix in this unique private virtual event. Guided by BaristArt’s very own Michael Breach, learn how to stir up some insta-worthy latte art alongside likeminded CX peers in the retail industry and your event hosts, TTEC + Dan Gingiss, CX Coach and Author. We'll host a roundtable discussion to close out the event where you'll hear from TTEC, Dan, and your peers to gain new insights and ideas to further your CX transformation!


What all is included?

  • Wes Candy Co. Chocolate Covered Espresso Beans
  • Bodum Schiuma Milk Frother
  • Milk Frothing Pitcher and Decorating Pen
  • Americolor Soft Gel Paste Food Coloring
  • Medaglia D'Oro Instant Espresso Coffee
  • Crisp Matte White Mug

When will I receive my coffee kit?

You will receive your coffee kit the week of the event (5-7 days prior)– please be prepared to receive and sign for the delivery to ensure you have it in time for the event. We will send an email with your tracking information once the kit is ready to ship. We have sent you an email to confirm your mailing address – please make sure it’s correct.

How do I join the event?

You will receive an Outlook calendar invite with the Zoom link to join.

What do I need to do to prep for the event?

Once you receive your shipment please read through the instructions, and set the ingredients and materials aside until the time of the event. We will meet on Zoom at 8:30AM PT/11:30AM ET so have your milk + latte art materials ready + cameras turned on!

Have any more questions about the event?

Please reach out to Megan Long with any questions or concerns, or if you’re plans have changed.

About Michael Breach


Michael Breach, aka BaristArt, is a world renowned Artist that can create beautiful portraiture and complex images in just a matter of minutes... In latte art! He has traveled the globe crafting some of the worlds most Insta-worthy latte art for major brands, celebrities and film projects.


About Dan Gingiss

Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. Dan doesn’t just talk about experiences. He creates an experience for the audience and delivers clear takeaways that they can put into action the very next day at the office.

Dan’s 20-year executive career has consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media and customer service. He believes that a remarkable customer experience is the single best sales and marketing strategy. Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style creates an experience for the audience that they will surely remember.