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Content Moderation

Keep your digital properties safe, uncompromised and free from dangerous chatter.

Contact Center Operations

Content
Moderation

Keep your digital properties
safe, uncompromised and
free from dangerous chatter.

 
 

The efficiency of automation with the sensitivity of specially trained humans

Social media has opened the flood gates on self-publishing and media companies face huge challenges ensuring that everything that appears on their platforms is real and reputable. In order to stay ahead of activists and agenda driven groups, brands need a proactive content moderation approach to ensure that their platforms are not exploited.

The solution is a blended approach that combines the efficiency of automation with the sensitivity of specially trained humans. We offer a fully managed service that combines the power of AI to quickly understand the hidden connections between individuals and groups, with the human expertise necessary to evaluate and escalate real, actionable intelligence. Our solution strikes the right balance.

 
 
 
 
 
 

Ready to improve CSAT and lower cost to serve?

 

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