Client Stories

Wellness company conquers seasonal surge, cuts backlog with TTEC

Robust CX strategy enables healthcare company to roadmap for growth

Training makeover revives associate engagement and improves AHT

New hire training catapults NPS at healthcare company

GE Healthcare cuts associate training time by 38%

Customer support helps slash wait times by 97% during open enrollment

Innovative call flow enhancements zap a major pain point

Powerful learning tools increase employee performance

Strategic knowledge base optimization leads to better CX and EX

Mapping the way to excellent patient experiences

Healthcare firm eliminates inefficiency for superior CX and savings

TTEC Rapid Response