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Client Story
Payers
Wellness company conquers seasonal surge, cuts backlog with TTEC
Robust CX strategy enables healthcare company to roadmap for growth
Training makeover revives associate engagement and improves AHT
New hire training catapults NPS at healthcare company
GE Healthcare cuts associate training time by 38%
Providers
Customer support helps slash wait times by 97% during open enrollment
Innovative call flow enhancements zap a major pain point
Powerful learning tools increase employee performance
Strategic knowledge base optimization leads to better CX and EX
Mapping the way to excellent patient experiences
Healthcare firm eliminates inefficiency for superior CX and savings
TTEC Rapid Response