Client Stories

Sophisticated Analytics Delivers the Goods

A Clear Vision Spurs Sales and Service

Mobile Phone Operator Sends a Clear CX Message

Eliminating Customer Blind Spots

Making the Last Mile Count

Call analysis reduces call volume by 60%

Airline loyalty member satisfaction takes off

Internet service provider reduces calls by 67% with proactive changes

Cloud-based Video Training Saves 90 Minutes

Mobile app innovation driven by customer insight

Data insight reduces churn and decreases costs

Banana Republic Builds Mental Toughness