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Client Story
Communication
For more than 20 years, TTEC has helped this telecommunications company grow
Unwavering support in a fast-evolving industry
Innovative, customized training program drives higher sales conversion rates
Expert sales support boosts Net Promoter Score by 110%
RealPlay Bot closes learning gap, accelerates performance
In-depth coaching unleashes sales team performance
Retail and eCommerce
From messaging underperformer to high achiever
RealPlay Bot shrinks contact center attrition
Media
Email videos capture attention, drive response rates
Proactive automation solution yields $13M in accelerated debt collection
Sales Transformation: From Subpar to Top Performer
Speech Analytics Deliver a Holiday Boost for Social Media Ad Sales