White Paper
Say What? Give Customers
Facts, Not Confusion
Fight back against customer confusion
with content moderation strategies
In this white paper, learn how content moderation strategies can help weed out harmful user-generated content, quickly and efficiently.
Fake news and alternative facts aren’t just the latest buzzwords. They are a serious business threat. Not only can the false information confuse customers, but it can tarnish a company’s reputation, resulting in loss of business and missed opportunities.
Download this white paper to learn:
- Why content moderation is so important in the digital age
- How to make sure external content meets your company’s standards
- Ways to measure the success of a content moderation strategy
About Us
We're TTEC (NASDAQ: TTEC), a leading global technology and services provider focused exclusively on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, growth and digital trust and safety services. Founded in 1982, the Company’s 55,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
We are honored to be recognized for the work that we do.
- Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO seven consecutive times
- Leader in ISG’s Contact Center Customer Experience Services Quadrant Report
- Verint’s 2017 North America Rising Star
- 2017 Overall Best Customer Experience Organization in the Asia Pacific region
- Nine 2018 Stevie® Awards for Sales and Customer Service
- Gold Stevie for Contact Center or Customer Service Outsourcing Provider of the Year
- Gold Stevie for Customer Service or Call Center Consulting Practice of the Year
- IAOP Global Outsourcing List of World’s Best Service Providers
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