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eBook

Customer Service Outsourcing

Which Shore Is Right For You?

 

Take a close look at all the options, and learn how each can benefit your business and your customers for the years to come.

There are many ways to outsource your customer operations. The hard part is deciding which solution – offshore, onshore, at-home, or a combination of them all – is right for you.

Download this eBook to discover:

  • The financial and customer benefits of outsourcing
  • All the pros and cons of the different solutions
  • Real-world examples of each of the options
 

Get the eBook

 

REQUEST FREE CONSULTATION
or call +1.877.206.8119

 

About Us

We're TTEC (NASDAQ: TTEC), a leading global technology and services provider focused exclusively on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, growth and digital trust and safety services. Founded in 1982, the Company’s 55,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

 

We are honored to be recognized for the work that we do.

  • Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO seven consecutive times
  • Leader in ISG’s Contact Center Customer Experience Services Quadrant Report
  • Verint’s 2017 North America Rising Star
  • 2017 Overall Best Customer Experience Organization in the Asia Pacific region
  • Nine 2018 Stevie® Awards for Sales and Customer Service
  • Gold Stevie for Contact Center or Customer Service Outsourcing Provider of the Year
  • Gold Stevie for Customer Service or Call Center Consulting Practice of the Year
  • IAOP Global Outsourcing List of World’s Best Service Providers
 

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SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Evanta, A Gartner Company, nominates TTEC Leaders to CISO and CMO Governing Bodies
Kip James named to CISO Governing Body for Denver, Jeff Marcoux named to CMO Governing Body for Seattle
TTEC Announces Third Quarter 2018 Financial Results
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