Employee Attendance Action Plan
3 Surefire Ways to ReduceAbsenteeism in the Workplace
Our 3-step action plan to help you Reduce Absenteeism, Fight Attrition, and Lower Turnover. As a prominent leader, it’s your duty to create a positive environment that employees love.
When employees don’t show up for work consistently, it’s difficult for contact centers to solve customer problems effectively, respond to unforeseen issues appropriately, and recruit and retain highly-skilled associates – all of which negatively impacts customer experiences.
Read this guide to learn how to put in place a 3-step action plan to create a positive work environment your employees will love. In it, we’ll share:
- Tips to improve team camaraderie
- Why it’s important to monitor employee emotions
- Ways to practice active listening on the job