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About Us

TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, the Company's 50,000+ employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

 

We are honored to be recognized for the work that we do.

  • Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO seven consecutive times
  • Leader in ISG’s Contact Center Customer Experience Services Quadrant Report
  • Verint’s 2017 North America Rising Star
  • 2017 Overall Best Customer Experience Organization in the Asia Pacific region
  • Nine 2018 Stevie® Awards for Sales and Customer Service
  • Gold Stevie for Contact Center or Customer Service Outsourcing Provider of the Year
  • Gold Stevie for Customer Service or Call Center Consulting Practice of the Year
  • IAOP Global Outsourcing List of World’s Best Service Providers
 

More resources

Rightsize Your Customer Experiences
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Rightsize Your Customer Experiences

Learn how to rightsize your experiences by balancing digital, AI, and automation with humans and emotion.

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Connect the Workplace with CX
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Humanify Insights Platform

With the Humanify Insights Platform you can turn your customer data into actionable, profitable insights.

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