Cheat Sheet

Be a Hero With a Customer Experience “Supersite”

Harness your CX power in one dedicated space.


Too many companies operate functional silos that offer wildly different customer experiences. This creates confusing, contradictory interactions for customers and limited customer understanding and insight on the part of brands.

Taking a new approach, a “supersite” customer operations model consolidates all customer-facing operations under one roof, creating consistent employee and customer experiences that lead to streamlined operations, natural collaboration and better customer experiences.


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