Virtual Retail Strategy Guide I 10-min read
Virtual Retail+ Messaging: They Just Fit
The shift to virtual retail begs an interesting question: How do you keep in touch with customers through contactless commerce? Forward-thinking retailers are discovering the benefits of a digital customer engagement strategy and the value that messaging and smart chatbot technologies can bring. Read the strategy guide to learn:
- Why communication is key to a virtual retail experience
- What your customers really think of messaging and AI
- How a digital engagement strategy serves consumers and brand ambassadors
Online shoppers are more likely to switch brands,but virtual communication helps earn and retain loyalty.
- Explore why brands with digital customer engagement strategies retain 89% of their customers on average.
- See how a retail company reduced average support talk time by 39%.
- Learn how a contactless commerce eyewear retailer with limited brand equity increased site revenue by 40%.