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Client Story
Automotive
Ready, Set, Go!
Providers
Expert Flexibility
Communication
Handle Time Down 29% and Customer Satisfaction Up 36%
Customer Assist bot to the rescue
Associate Assist bot drives knowledge base efficiency
World: Asia-Pacific
Energy Firm Lights Its Future with Customer Strategy
Streamlining the Patient Experience Pays Off
Telkom South Africa Creates a Roadmap for Long-Term Success
Telecom Seamlessly Scales Apple Business Chat Support
Government and Public Sector
No Time to Lose
Providing Rapid Contact Centre Assistance During Disaster Relief
Specialised Assistance Streamlines Collections Operations
Savvy Leads Training Delivers the Goods for Logistics Group
Turning Up the Heat on Cold Call Conversions
Telecom Rebadges Tech Support to Maintain CX Quality
Internet service provider reduces calls by 67%