TeleTech and Habitat for Humanity Partner to Support Typhoon Yolanda Victims

Construction of Multi-Purpose Center on Bantayan Island, Cebu to Kick Off This September

Makati, August 22, 2017 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TeleTech), a leading global provider of customer experience, engagement and growth solutions delivered through its proprietary end-to-end HumanifyTM Customer Engagement as a Service offering, today announced a partnership with Habitat for Humanity to help victims of Typhoon Yolanda in Cebu province, Philippines.

TeleTech partners with community organizations to support growth in the communities in which they operate, and seeks opportunities to make a long-term impact with these initiatives. Habitat for Humanity was on top of the list of potential community partners for the local TeleTech team thanks to the organization’s global presence and proven track record in building infrastructures for underserved communities worldwide. Together the team initiated Project Strong to support local residents in need through a variety of efforts.

To kick off the Project Strong initiative, TeleTech and Habitat for Humanity will build a Multi-Purpose Center (MPC) for the residents of a relocation site in Barangay Maricaban, Bantayan Island, Cebu City. The residents come from different areas severely devastated by Super Typhoon Yolanda in 2013. 146 units (73 duplexes) have already been completed for the community, and residents are in need of a MPC to be used as a day care center, community town hall venue, training and workshop venue, among others. Construction will begin in September 2017 and is expected to be completed in 4 months.

“We are constantly looking for opportunities to give back to the communities in which we operate. And we are very excited to Act as One with Habitat for Humanity in their mission to bring people together to build homes, communities and hope. We are looking forward to supporting our fellowmen in Sta Fe, Cebu with the building of this Multi-Purpose Center and future Project Strong initiatives,” said Paul Doctolero, TeleTech Regional Site Lead.

The partnership was made official when the Memorandum of Agreement was signed at the Habitat for Humanity Philippines Makati office on August 10, 2017. Present during the ceremony were Paul Doctolero and TeleTech Principal Analyst Franco Panopio together with the Habitat team led by Mike Meaney - Managing Director, Lala Baldelovar – OIC Resource Development and Communications Director and Joey Rosel - Resource Development Manager.

This partnership approach to creating engaging customer experiences is made possible in large part through our Asia Pacific operations. A consultative partner to more than 300 Australian & New Zealand clients with a workforce of more than 8,000 regional employees, TeleTech are driving incredible customer experiences for some 2 Million Australian & New Zealand customers every week, having successfully partnered with Australia and New Zealand's #1 airline, telecommunications, media, financial services, retail, and energy/utility brands who've leveraged TeleTech's investments in sales growth services, customer care, marketing and omni-channel capabilities that surround and strengthen our traditional customer care business.

“The Multi-Purpose Center will play a critical role in creating a sense of unity for the residents who all relocated from different areas. It will be more than just a facility to be used for different community activities. More importantly, it will serve as a place to gather and organize which will bring everyone closer together as one community” said Mike Meaney, Managing Director for Habitat for Humanity.

Please follow the TeleTech Pilipinas Facebook page for updates on Project Strong. Not familiar with the work being done by the TeleTech Community Foundation? Discover the ways in which the foundation is giving back in your local community and others across the globe.

ABOUT TeleTech
TeleTech (NASDAQ: TeleTech) is a leading global provider of customer experience, engagement and growth solutions delivered through a proprietary end-to-end customer engagement as a service offering. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel. TeleTech's 48,000 employees live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TeleTech is bringing humanity to the customer experience, visit teletech.com.

ABOUT Habitat for Humanity Philippines
Driven by the vision that everyone needs a decent place to live, Habitat for Humanity began in 1976 as a grassroots effort. The Christian housing organization has become a leading global nonprofit working in nearly 70 countries. In the Philippines since 1988, Habitat for Humanity has supported more than 140,000 people to build or improve a place they can call home.  Through financial support, volunteering or adding a voice to support affordable housing, everyone can help families achieve the strength, stability and self-reliance they need to build better lives for themselves.  Through shelter, we empower.  To learn more, donate or volunteer, visit habitat.org.ph.

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