TeleTech Ranked #1 Business Process Outsourcing Employer for Graduates in the Philippines

TeleTech Ranked #1 Business Process Outsourcing Employer for Graduates in the Philippines

ENGLEWOOD, CO (September 14, 2021) – TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, was named as one on of the Top 100 Employers for higher education graduates in the Philippines in 2021.

TeleTech was recognized as the business process outsourcing sector winner, ranking No. 1 in the category. Across all industries TeleTech was ranked as No. 37 among more than 600 qualified employers. The selection methodology includes equal-parts student popularity and program quality. The research was completed by surveying students’ interest in the company and TeleTech’s recruiting efforts with graduates. The popularity rating was determined by the employer’s page views, mentions, and company reputation.

TeleTech was previously awarded the 2020 Global Candidate Experience Award for the Asia-Pacific region, which recognizes companies with high-scoring job satisfaction survey results. The qualifiers considered for the Global Candidate Experience Award are focused on amazing experiences for customers, candidates and employees equally.

Phil Murphy, vice president of operations, commented, “We’re honored to be recognized as the top company in the BPO sector in the Philippines. TeleTech has worked hard to prioritize recruitment from graduate programs with a focus on young graduates entering the work force for the first time. We provide an exciting, hands-on opportunity to participate in projects and learn from different internal departments to further employee skillsets and knowledge. TeleTech employees have benefitted from trainings, educational sessions and career mobility, which has created a great work environment. We will continue to build our employee engagement programs to attract graduates as a top employer in the Philippines.”

This recognition adds to TTEC’s list of awards for employee and customer experience in Asia-Pacific including the Grand Stevie Award for CultureCX Innovation in the Philippines in 2020 and 2021, Circle of Excellence Awardee in 2020, and Grand Winner of Service Excellence in the Asia CEO Awards in 2020. To learn more about career opportunities for graduates, visit www.teletech.com/careers

About TTEC: TTEC Holdings, Inc. (NASDAQ: TTEC),is a leading global CX (customer experience) technology and services innovator for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience-as-a-Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's 58,500 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit us at https://www.ttec.com/.


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