Article | WIRED

Software Designed to Make Customer Service Suck Less

Ken Tuchman discusses with WIRED why TeleTech launched HumanifyTM to help brands transform the customer experience across all channels. The article focuses on the importance of bridging the online and offline world to drastically improve the relationship between businesses and their customers. Read the full article>



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Be the Change: Nurturing Growth Amidst Disruption
Winter edition of TTEC's executive journal tackles topics of transformation and disruption in the evolving world of customer experience and engagement
TTEC Introduces Top Five Customer Experience Tools for 2019
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