Delight customers and improve operational KPIs at the lowest overall cost to serve.Sound too good to be true?See the results we've delivered for clients just like you across
hypergrowth, mid-size, enterprise, and government.View client stories >>
A global community impacting and
influencing the future of CX
The Inaugural Event
CX in Action had its inaugural event in London in May 2016. A roundtable discussion to explore the role of human emotion when mapping the customer journey and how to measure emotion in customer experience.