The Inaugural Event

CX in Action had its inaugural event in London in May 2016. A roundtable discussion to explore the role of human emotion when mapping the customer journey and how to measure emotion in customer experience.

SPOTLIGHT

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2018 Event Calendar

TTEC Opens its Las Vegas Center and Innovation Lab to Customer Contact Week (CCW) Attendees

Company to showcase its leading edge digital, omnichannel and insights solutions combined with its best-in-class operations and award-winning training approaches

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CX Leader TTEC Receives North America Cloud Partner of the Year Award from Verint

Company Recognized for Achievements in Customer Engagement

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A global community impacting and influencing the future of CX

The Inaugural Event

CX in Action had its inaugural event in London in May 2016. A roundtable discussion to explore the role of human emotion when mapping the customer journey and how to measure emotion in customer experience.

SPOTLIGHT

A global community impacting and
influencing the future of CX