Success begins at home
ttec@home is rapidly deployable, and provides access to our secure, proprietary technology, a well-educated, flexible workforce, and industry-leading training solutions.
Bigger recruiting footprint,
better customer experience
Our flexible @home model enables businesses to quickly scale as they grow or expand to meet seasonal demands. We combine the quality management and security of our brick-and-mortar operations with the flexibility and cost structure of a variable model, providing the experience and best practices of an industry leader at an affordable price.
- Easily scale up or down and only pay for what you use
- Increase operational efficiencies while reducing costs
- Align capacity to the demand curve
- Part-time and full-time models available
- Security compliant solutions
An integral part of the team
ttec@home provides great work opportunities for individuals who prefer to work at home. We hire veterans transitioning back to civilian life, displaced workers, and parents who require a flexible work schedule. And we treat our @home associates as what they are: an integral and integrated part of our team. As employees, our @home associates get the same benefits, training, and supervision as associates at our physical locations.
- Onboarding curriculum for all employees
- Real-time coaching driven by analytics
- Online community to share ideas and build engagement
- Hire veterans, people with disabilities, displaced workers
Work@home associates are 65% more likely to stay with their employer.