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Expert Conversation:
The Future of Customer Experience

Be a fly on the wall.

Register for this on-demand video chat to be a fly on the wall of a conversation among some of the most prominent CX experts as they discuss topics including:

  • Small E and Big E experiences
  • Customer relationships in the age of technology
  • How much do customers really want simplicity?
  • Are changing customer demands too much for companies to handle?
  • Fallibility and humanity on the rise

Watch the Video

We've assembled leading customer experience experts for a video chat to discuss the future of customer experience.

Each brings a different perspective on the topic. From automation and simplicity to co-creation and distinctive personalization, they share their visions of the connected future.

Don Peppers Don Peppers Founding partner of Peppers & Rogers Group and co-author of the One to One Future
Joe Pine Joe Pine Co-author of the
Experience Economy
Olaf Hermans Olaf Hermans, Ph.D. Cognitive psychologist and artificial intelligence researcher

 
 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
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