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Ron Wince: Strategic Approach to Customer Engagement

Customers want to engage with brands on their own terms. But, without the right strategy in place, optimizing the value of individual customer relationships can be difficult. In this video, Ron Wince, leader of TeleTech’s Customer Strategy Services, outlines the challenges that many organizations face, and provides tips for implementing successful customer engagement strategies to help strengthen your organization.

 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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