The Data Challenge

Many businesses aspire to be data- and insights-driven for good reason. Data and analytics fuel smarter business decisions and help differentiate customer experiences. Furthermore, the competitive landscape is shifting rapidly and it’s driven by savvy applications of technology and data. But leveraging data effectively includes a number of operational and cultural challenges and as these stats show, many companies have a long way to go before they can claim to be truly data-driven businesses.​

Posted with permission from 1to1 Media, 2016.​​
customer-centric culture infographic


TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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Customer Experience Pioneer and Industry Innovator TeleTech Announces Name Change to TTEC (pronounced T-tec)
TeleTech Announces Third Quarter 2017 Financial Results
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