No Business is Too Small to Care About Customer Experience


Did you know that 25% of customers will switch to a competitor after just one negative experience? While that’s great news for your competitors, it’s bad news for your bottom line.

As new brands continue to crowd the market, that percentage will likely climb, making it harder than ever for brands to keep customers loyal and spending.

In this eBook, learn how the latest technology solutions can help brands of all sizes fight back with an exceptional customer service, across any and all channels.


  • How bad customer experiences can hamper business growth
  • What you can do to prepare for customers’ omnichannel expectations
  • Which cost-effective technology solutions are best for your business

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TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


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Customer Experience Pioneer and Industry Innovator TeleTech Announces Name Change to TTEC (pronounced T-tec)
TeleTech Announces Third Quarter 2017 Financial Results
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