6 Disruptive Technologies That Will Transform the Customer Experience in 2O16
Advanced technologies are helping to deliver simplified and improved customer experiences.
According to Gartner, nearly 89 percent of executives believe that customer experience will be their primary basis for competition this year. Learning how to harness the power of cutting-edge customer experience technologies will help these brands rise to the top as the marketplace continues to heat up.
In this eBook, learn about the disruptive technologies that hold the promise of taking the customer experience to the next level in 2016. They include:
- Smarter algorithms
- Virtual reality video
- Voice recognition
- Ad blockers and native advertising
- Customer data security
- Partner ecosystems
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