6 Disruptive Technologies That Will Transform the Customer Experience in 2O16

Advanced technologies are helping to deliver simplified and improved customer experiences.


According to Gartner, nearly 89 percent of executives believe that customer experience will be their primary basis for competition this year. Learning how to harness the power of cutting-edge customer experience technologies will help these brands rise to the top as the marketplace continues to heat up.

In this eBook, learn about the disruptive technologies that hold the promise of taking the customer experience to the next level in 2016. They include:

  • Smarter algorithms
  • Virtual reality video
  • Voice recognition
  • Ad blockers and native advertising
  • Customer data security
  • Partner ecosystems

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TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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Customer Experience Pioneer and Industry Innovator TeleTech Announces Name Change to TTEC (pronounced T-tec)
TeleTech Announces Third Quarter 2017 Financial Results
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