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Today, the companies that are able to differentiate on the customer experience are a step ahead of the competition. But, in order for a company to successfully compete on the customer experience, executives need to work together to create a clear and consistent strategy. In this video, Brian Shepherd, TTEC’s president of customer strategy and technology services, discusses how C-level executives can combine their efforts to ensure that company objectives and technologies are integrated in order to meet the changing needs of their customers.

  

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TTEC Schedules Fourth Quarter and Full Year 2017 Earnings Release and Webcast of Investor Conference Call
Customer Experience Pioneer and Leader TTEC Launches New Look to Complement New Name
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