Communications, Media and Technology


What does it take to keep customers engaged with your brand when the next shiny object catches their eye?

Demanding customers and a complex technological marketplace make it difficult for a company to compete. Customers spend more time online searching for relevant and local information to make decisions in their customer journey. What does it take to keep customers engaged with your brand when the next shiny object catches their eye? We know that high-tech companies must continually evolve to deliver new engagement strategies that translate into revenue and positive brand experiences. Our technology industry practice is designed to help. Across the customer life cycle, we provide the strategy, technology and operations to provide a customer experience that is as leading edge as your next innovation.

Innovation has always been the hallmark of the technology industry. The customer experience is the key. Technology is only as good as the experience it enables.

We help clients transform their customer experience into a competitive advantage that:

  • Increases brand awareness and revenue
  • Delivers SEO and SEM tactics that drive better campaign ROI
  • Grows customer accounts with new products and services
  • Knits multichannel customer interactions together into one cohesive experience
  • Maintains loyalty and turns customers into advocates
  • Creates a digital strategy to engage customers earlier in their life cycle

View Media case studies here.


Are you ready to Humanify your customer experience?

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TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release


9197 South Peoria Street
Englewood, CO, U.S.A

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

TTEC Schedules Fourth Quarter and Full Year 2017 Earnings Release and Webcast of Investor Conference Call
Customer Experience Pioneer and Leader TTEC Launches New Look to Complement New Name
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