A national healthcare provider keeps up with the industry's sweeping changes.
A credit card company wanted to take its sales team to the next level.
A cellular carrier needed its sales staff's skills to keep up with increasingly complex mobile phones.
Godiva transformed its in-boutique customer experiences to create greater customer loyalty and multichannel engagement.
Leading lifestyle brand builds empathy among associates to strengthen member relationships.
Carmaker onboards service associates faster and better with next-gen training.
A leading health services firm sets itself up for success by implementing a customer-centric approach to business.
A leading financial services company impresses its members with a team of highly-trained P&C insurance agents.
Understanding the role of emotions in decision-making is critical if we are to design and deliver customer experiences and relationships that matter to the customer.Read blog post
At TeleTech Consulting, we specialize in working with client firms to update and move these transformational strategies to production.Read blog post