2017 Overall Best Customer Experience Organization Award Goes to TeleTech
Award Recognizes TeleTech as the Leader in Customer Experience and Engagement in Asia Pacific
http://www.teletech.com/asiapacific
"By leveraging our best assets, our employees, we're able to deliver highly structured and strategic customer experience improvement roadmaps to our clients," said
This award was evaluated by Asia Pacific Fortune 50 companies, a judging panel made up of members of the
- Sophisticated talent recruitment methodologies, thorough professional development and ongoing recognition
- Employee engagement surveys and structured feedback
- Industry-leading coaching and development programs
- Corporate social responsibility and community outreach
Understanding that common customer satisfaction metrics such as NPS are just one element of meeting client needs is a clear differentiator for
This partnership approach to creating engaging customer experiences is made possible in large part through our
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